Support Center

Red [X] in IE (Internet Explorer)

Last Updated: Feb 16, 2016 09:04AM EST
If you encounter a Red [X] in IE (Internet Explorer) in the popup after clicking Start, your security settings are set too high and may be blocking the Flash content / course from playing.

You have 2 options to overcome this roadblock.

1. Have your IT department or IT representative lower the security settings / allow Flash content from our URL.
2. Use another browser (Chrome, Firefox, Safari, etc.) to launch the training portal.

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